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What is an energy community?

Simply put, an energy community is a group of at least two participants for the shared production and use (consumption, storage, or sale) of energy.

Energy communities are based on the new Renewable Energy Expansion Act (EAG).

In Austria, there are three different models for implementing the shared use of one or more energy generation facilities:

Grid Levels and Energy Communities in Austria

A Citizen Energy Community (BEG) is an energy community where participation is not limited to a specific geographical area. Therefore, BEGs can extend across the concession areas of all grid operators throughout Austria.

A BEG operates only in the electricity sector, and the electricity can come from both fossil and renewable sources. Profit generation is not the primary focus. BEGs are intended to bring ecological, economic, and social community benefits to their members. Participation is voluntary. Companies of all sizes are permitted to participate.

Austrian Citizen Energy Communities are founded based on sections 16b, 16d, and 16e of the Austrian Federal Act “Electricity Industry and Organization Act 2010 (ElWOG 2010).”

Any owner of a metering point (generation or consumption facility) can participate in the ENERGY COMMUNITY:

  • Private households

  • Farmers

  • Companies (of all sizes!)

  • Municipalities

With multiple metering points participating:

  • Participants in GEA

  • Participants in EEG

To create a unique and fair Austrian energy market for all participants. 100% green electricity from photovoltaic, hydro, and wind power plants is supplied directly to our consumers by our regional producers at non-profit prices. Profit generation is not the primary focus.

Our Energy Community AUSTRIA (BEG) is organized as an independent area of activity (sector) within our eco-social cooperative FAMILY OF POWER. (like our areas of activity / sectors e-carsharing, POWER TAXI, etc.)

The Sector Council is the governing body, and the Sector Assembly is the gathering of all participants. The rules of procedure ensure professional and cooperative operations.

The Rules of Procedure of the ENERGY COMMUNITY AUSTRIA sector govern the legal and organizational structure of the energy community within the framework of the provisions of the Deed of Foundation and Articles of Association of FAMILY OF POWER SCE mbH.

Download, fill out, print, and sign the energy community form “ENERGY AND POWER SUPPLY AGREEMENT” and send to buergerenergie@familyofpower.at

Download, fill out, print, and sign the energy community form
“AGREEMENT ON THE EXISTENCE AND USE OF THE ENERGY GENERATION FACILITY” and send to buergerenergie@familyofpower.at

For the purpose of energy law, allocation, and billing treatment of energy consumption related to the energy generation facilities of the energy community, a calculated allocation of a dynamic share of the generated energy to the respective consumption facilities of participating grid users has been agreed upon with the grid operators.

Yes! Every energy community participant becomes a member of the FAMILY OF POWER cooperative. (in accordance with § 16b para. 2 ElWOG)

PRIVATE INDIVIDUALS pay a one-time fee of € 24 (€ 12 for a PRIVATE business share + € 12 activation fee)

BUSINESSES pay a one-time fee of € 132 (€ 120 for a BUSINESS business share + € 12 activation fee)

Upon withdrawal from FAMILY OF POWER, membership is terminated, and the right to repayment of the business credit or business share is established: € 12 for PRIVATE INDIVIDUALS, € 120 for BUSINESSES.

There are no ongoing membership fees.
There are no ongoing metering point fees.

Every BEG participant, as a member of the FAMILY OF POWER cooperative, is liable only for the simple value of their business share(s).

No! – All existing electricity contracts (feed-in or supply contracts) remain unchanged.

When the Energy Community is not receiving or supplying electricity, I will continue to supply or receive any surplus or remaining electricity through my existing electricity contracts as usual.

If the participant has confirmed the supplementary agreement in the network operator service portal and a smart meter is already installed, then the meter readings will be transmitted to the Energy Community starting the following day.

If a smart meter is not yet available, after registration with the Energy Community, the network operator will install the smart meter, establish stable communication, and activate the quarter-hourly values.

The credit notes / invoices are automatically sent by email between the 21st and 30th calendar day of the second following month.

Payment for my electricity consumption from the ENERGY COMMUNITY is made automatically 1 to 5 calendar days after receiving the invoice, through direct debit by the ENERGY COMMUNITY using the SEPA direct debit mandate I provided.

The transfer for my electricity supplies to the ENERGY COMMUNITY is made automatically 6 to 10 calendar days after receiving the credit note, to the account I specified.

Any participant with one or more consumption metering points can terminate their participation with a notice period of 4 weeks, effective at the end of the month.

Any participant with a feed-in metering point can terminate their participation after the 1-year fixed term has expired, with a notice period of 8 weeks, effective at the end of the month.

How do I book my desired vehicle?

After registering, you set your password, which allows you to log in to the website at any time. Once logged in, you will see your unlocked vehicles directly on the homepage. Click on your desired vehicle to access the booking calendar. There, you can see when you and others have already booked the selected vehicle.

Extend your booking online. You can do this at any time during your trip. Please consider other e-carsharing users who might be checking the calendar and wish to book the vehicle spontaneously, and try to plan as accurately as possible. By booking, you commit to returning the vehicle to its designated parking spot within the booked period. Failure to do so, or not extending your booking, can result in penalties, including the suspension of your account. If you are unable to extend your booking or forget to do so, please inform us as quickly as possible via email or phone to avoid penalty fees. Always remember that someone else might have booked the vehicle after you and needs it urgently. You expect to find the vehicle on time, preferably fully charged, at the parking spot, so please do the same for others and stick to your booked time slot.
If you have a booking, you can open the vehicle from the start of your booking. Billing is rounded up to the next quarter hour – even if you drove just 1 second longer, it will be rounded up to the next quarter hour. For example, if you booked until 3:00 PM and return the vehicle at 3:01 PM, you will be charged until 3:15 PM.

Generally, you use the car key to drive. However, this key is located inside the locked vehicle. Therefore, you open the vehicle with your card the first time you unlock it. This not only deactivates the central locking (just like with the car key) but also the immobilizer. If you unlock with the key after having locked with the card, you will not be able to drive because the immobilizer is activated. This ensures the correct use of the card and also provides theft protection.
By using the card, you authenticate yourself – similar to using your login details on the website. You log in and then log out at the end.
For each booking, you will need your card exactly twice: once at the beginning of your trip to unlock the car (at the parking spot) and once at the end of your trip to lock it (at the parking spot).

You can extend your current trip online at any time.
If you are unable to extend your trip because it would overlap with a subsequent booking, please notify us immediately so we can contact the next user in good time about the delayed return of the vehicle.

Upon new registration, you will receive an RFID card for e-carsharing use. You can always use this card. Additionally, in your profile, you will find a link with step-by-step instructions on how to activate your own RFID card (e.g., ATM card or university ID card) for e-carsharing. All you need is a smartphone with an internet connection to access your profile on the go.

If your card already has an integrated RFID chip (as is the case with most ATM cards, for example), you can activate and use your card for e-carsharing via your profile without any extra effort.

However, if you want to use any card without an RFID or NFC chip or even your mobile phone to unlock and lock the FAMILY e-Cars, you can purchase an RFID sticker from any provider for approximately 5 Euros. You can then stick this sticker onto your mobile phone, card, or key fob and activate it like a normal RFID card  via your profile for e-carsharing use.

This means you could even use your mobile phone to unlock your booked e-car without an internet connection.
When choosing an RFID sticker, it's best to consult an expert and describe your specific use case. For your security, these RFID stickers should generally be pre-written (meaning they already have a "Unique ID") and not re-writable ("readonly").

The rental duration is rounded up to the nearest quarter-hour for billing. To know when you used the vehicle, we record when you unlocked and locked it with your card. You can ONLY end your current trip with your card. Therefore, if you forget to lock with your card, your current trip will NOT be ended and will continue to be charged. Furthermore, you may incur penalty fees if you exceed your booking time. The vehicle is only available to others once you have locked it with your card. If you do this exactly within your booked period, only the booking time will be charged. If you lock the vehicle with your card only after the booking has ended, the charged time will be rounded up to the next quarter-hour. Example: You book from 3:00 PM to 5:00 PM, and you unlock the vehicle with your card at 3:02 PM and lock it at 5:02 PM, then you will be charged from 3:00 PM to 5:15 PM. It is your responsibility to check online using the billing preview to ensure everything worked correctly and to contact us by phone or email in good time (before the end of the month) if you have any questions.

It is very likely that the RFID card was held over the card reader on the windshield for too long, causing the vehicle to lock again while a door was already open (due to a delay) – which, if the driver's door was already open, activates the immobilizer. Your profile shows whether the immobilizer is active or not!
"Current trip" means → the immobilizer is deactivated and starting is possible!

Solution: Close the door, then hold the card over the card reader again, BEFORE the ignition is activated, this will deactivate the immobilizer and allow the car to start.

Not everyone has their own charging card or wants to sign a separate contract. Even if you're a one-time or infrequent user, you can still charge your vehicle at our stations. Charging at the e-carsharing location is included, and for when you're on the go, here are some
possible providers:

Kelag: To start charging with direct payment: Scan the QR code at the e-charging station, select your desired charging point on the mobile website, enter your payment details, and plug in the charging cable. The costs will be shown beforehand.

SMATRICS: Drive to a charging station and register using the SMATRICS App or their website for the Direct NET tariff . Payments can be made with Mastercard or Visa. After each charging session, you will receive an email receipt, and a clear summary invoice will be sent once a month.

Energie Steiermark: Download the app from your app store, select a location, and choose 'Direct Payment' to pay with PayPal, credit card, or eps transfer.

WIEN ENERGIE: The free Wien Energie Tanke-App helps you find available charging stations quickly and allows you to pay directly through the app. If you use the charging card and choose one of the Tanke tariffs , the amount charged will be conveniently settled monthly via payment slip or direct debit. Alternatively, you can choose Direct Payment and pay directly at the charging station using your Visa or Mastercard credit card.

ElectroMobilitatsClub – ONE charging card for many charging points!
The EMC club card also functions as a "charging card" across Europe. It's like a purchasing community that allows members to charge at many stations throughout Austria at special rates, and also across Europe.
For more information, please visit their website: https://www.emcaustria.at

What is WeizBike?
WeizBike is a bicycle and e-bike sharing system provided by the municipality of Weiz. It is available to both locals and tourists in Weiz and St. Ruprecht an der Raab.

No, unfortunately, that is not possible. The city of Weiz operates the WeizBike system through its own booking platform, which is provided by FAMILY OF POWER but requires a separate registration. To rent a bicycle, you need to create your own WeizBike account.

Over 120 bicycles are available, including around 70 e-bikes. These are distributed across approximately 15–16 stations in Weiz and St. Ruprecht/Raab.

Both classic city bikes and modern e-bikes are available. You can check the battery status of the e-bikes in advance using the WeizBike app.

  • To the App

  • Register with your email, password, and a valid ID (passport, driver's license, or identity card).

  • Create profiles – up to four users per account are possible (ideal for families).

  • Select a bicycle and, if needed, reserve it up to 30 minutes in advance.

  • Borrow, ride, and return it to any WeizBike station.

  • The first hour per ride is free.

  • Up to 3 hours per day are free.

  • Each additional hour costs €1.

Yes, you can reserve a bicycle up to 30 minutes in advance using the app.

Both residents and visitors can use the service. An account can include up to four profiles – ideal for families.

  • A valid ID (e.g., passport, driver's license, or national ID card)

  • An email address and a password

  • Optional: create additional user profiles (max. 4 in total)

In the app, you can see the current battery level of each e-bike and choose one with enough battery.

Returns are only possible at official WeizBike stations within the service network (Weiz & St. Ruprecht/Raab).

The system is operated by the Municipality of Weiz and funded as part of a regional mobility project.

How can I book the POWER TAXI?

Simply dial +43 699 1612 0015. The friendly taxi service will take your booking. The taxi will bring you to your desired destination on time.

  • Mon – Wed: 6:30 AM - 7:00 PM
  • Thu – Fri: 6:30 AM – 2:00 AM
  • Sat: 8:00 AM – 2:00 AM
  • Sun & Public Holidays: 8:00 AM – 7:00 PM
Up to 8 people can be transported simultaneously in our Mercedes Vito vans.

After registering, you set your password, which allows you to log in to the website at any time. Once logged in, you will see your unlocked vehicles directly on the homepage. Click on your desired vehicle to access the booking calendar. There, you can see when you and others have already booked the selected vehicle.

We will transport you from A to B at the current valid taxi fare.
How do I book patient transport?

Dial +43 699 1612 0016. We will record all details for your desired transport and get you to your appointment safely.

You will need the Medical Transport Request form, which is usually issued by your family doctor.
Yes, your accompanying person can travel free of charge.
The driver will wait until your treatment is completed and then safely take you back home.
Please inform us of your appointments as early as possible to secure your journey. We make every effort to accommodate and complete all requested trips.
In which regions is the On-Demand Public Transport available?

POWER TAXI operates the following micro public transport services:

  • Southern Carinthia: Postbus Shuttle (partner of Postbus)
  • Millstätter See-Bad Kleinkirchheim-Nockberge: On-Demand Public Transport Nockmobil (partner of Nockmobil)
  • Lungau: Nightline Lungau (partner of Lungau Regional Development Association)
On-Demand Public Transport is a flexible addition to regular public transport. Within a defined area and timeframe, minibuses or cars operate without a fixed schedule, traveling between designated stops as needed. These stops are typically close together (about every 300 meters), ensuring easy access. Trips are booked individually, usually through an app or by phone.
What is the Südkärnten Postbus Shuttle?

Southern Carinthia Postbus Shuttle is Postbus's Micro-Public Transport On-Demand mobility solution. Postbus Shuttle is used as a supplement to existing public transport (PT). Within a defined service area and timeframe, cars or minibuses are used.

These operate on demand without a fixed timetable, traveling from stop to stop. All stops within the service area are closely spaced, approximately 300 meters apart, throughout the entire service area. Trips can be booked anytime as needed.

  1. Download the 'Postbus Shuttle' app
  2. Enter your start and destination, date, and time, and book your trip directly in the app.
  3. Payment is possible either in the app or later in the shuttle.

The necessary information includes your start and destination, desired departure or arrival time (ideal for bookings to the train station), and the number of people per seat category.

Ideally, the start and destination stops (name or number) should be provided. Providing the start and destination addresses is also possible. In this case, the walking distance to the boarding stop will also be provided.

For Postbus Shuttle Südkärnten bookings, you can choose between different seat categories:

  • Standard ticket
  • Seat with an existing network ticket (day, week, month, annual ticket, JUGEND.mobil.Ticket for pupils / apprentices, semester ticket for students, leisure ticket)
  • Seat with an existing KlimatTicket (Kärnten Ticket, KlimaTicket Österreich)
  • Seat with an existing senior ticket (VORTEILSCARD Senior, ÖSTERREICH CARD Senior ÖBB)
  • Discounted seat (children up to 15 years, persons with reduced mobility: Austrian disability pass showing a degree of disability of at least 70%, legally blind persons with an Austrian disability pass marked "BLIND", severely war-disabled persons with a pass from the Federal Social Office)
  • Child under 6 years [free of charge]
  • Wheelchair with an existing public transport ticket (day, week, month, or annual pass; JUGEND.mobil.Ticket for pupils/apprentices; semester ticket for students; leisure ticket) or with an existing KlimaTicket (Kärnten Ticket, KlimaTicket Austria)
  • Wheelchair with an existing senior ticket (VORTEILSCARD Senior, ÖSTERREICHRCARD Senior ÖBB)
  • Discounted wheelchair (children up to 15 years, persons with reduced mobility: Austrian disability pass showing a degree of disability of at least 70%, legally blind persons with an Austrian disability pass marked "BLIND", severely war-disabled persons with a pass from the Federal Social Office)
  • Wheelchair for child under 6 years [free of charge]

Note: Please note that exactly one seat category must be selected per person!

Children under 6 years old may only travel with an accompanying person (at least 14 years old).

Note: By law, a child seat is not required in a taxi, but it is recommended.

Postbus Shuttle trips can be booked anytime for journeys within the operating hours. Availability depends on the actual vehicle capacity.

Trips can be booked up to 30 days in advance, and timely booking is recommended.

Yes, they are possible depending on the number of seats that can be booked.

No, journeys are possible from stop to stop. These stops are chosen so that the nearest one is within walking distance.

Trips are only available within operating hours. The first trip is arranged taking into account the travel time to your designated starting stop.

Standard Operating Hours:

  • Monday to Friday – 05:00 to 21:00
  • Saturday, Sunday & Public Holidays – 08:00 to 18:00

 

Summer Schedule: May 15th to September 14th:

  • Monday to Thursday – 05:00 to 23:00
  • Friday – 05:00 to 02:00
  • Saturday – 08:00 to 02:00
  • Sundays & Public Holidays – 08:00 to 23:00

A 5-minute time window will be provided during the booking process. For app bookings, the exact departure time of the Postbus Shuttle will be sent via message well in advance of your trip.

Note: Due to additional bookings made later, departure and arrival times may shift slightly.

Boarding and alighting are only permitted at designated Postbus Shuttle stops. If safe boarding or alighting is not possible at a designated stop, the vehicle is authorized to stop at the nearest safe alternative.

No, a separate booking is required for each direction of travel. It is possible to book the return journey at the same time as the outbound journey.

Trips can be cancelled free of charge via the Postbus Shuttle app or by phone up to 30 minutes before departure (for shuttle interface partners).

Items that fit into a standard car trunk (e.g., scooters, strollers) can be brought along. The transport of these items is free of charge.

No, animals are not permitted. Assistance dogs are an exception.

Fares are based on the rates of the Carinthian Transport Association. Additionally, a comfort surcharge of € 2,- is payable per person per trip. Children under 6 years are exempt from the comfort surcharge. Detailed fares can be found in the fare system of the Carinthian Transport Association at kaerntner-linien.at

Couldn’t find the answer you were looking for?

We are happy to help you in person.

FAMILY OF POWER

Monday–Friday, 9:00 a.m. – 5:00 p.m.

T: +43 463 20355
M: +43 699 1612 0010

Energy Community

Monday–Friday, 9:00 a.m. – 5:00 p.m.

M: +43 699 1612 0030

Car Sharing

Emergency Hotline 24/7

M: +43 699 1612 0010

POWER TAXI

Murau, Lungau, Klagenfurt
M: +43 699 1612 0015

Patient Transport
M:+43 699 1612 0016

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