How can we help you?
What is an energy community?
Simply put, an energy community is a group of at least two participants for the shared production and use (consumption, storage, or sale) of energy.
Energy communities are based on the new Renewable Energy Expansion Act (EAG).
What types of energy communities are there?
In Austria, there are three different models for implementing the shared use of one or more energy generation facilities:
Joint Generation Facilities (GEA) (one property/multi-unit building)
Renewable Energy Community (EEG)
(geographically limited)Citizen Energy Community (BEG)
(geographically unlimited within Austria)
What is a Citizen Energy Community (BEG)?
A Citizen Energy Community (BEG) is an energy community where participation is not limited to a specific geographical area. Therefore, BEGs can extend across the concession areas of all grid operators throughout Austria.
A BEG operates only in the electricity sector, and the electricity can come from both fossil and renewable sources. Profit generation is not the primary focus. BEGs are intended to bring ecological, economic, and social community benefits to their members. Participation is voluntary. Companies of all sizes are permitted to participate.
Legal Basis for Austrian Citizen Energy Communities?
Austrian Citizen Energy Communities are founded based on sections 16b, 16d, and 16e of the Austrian Federal Act “Electricity Industry and Organization Act 2010 (ElWOG 2010).”
Who can participate in a Citizen Energy Community?
Any owner of a metering point (generation or consumption facility) can participate in the Citizen Energy Community:
Private households
Farmers
Companies (of all sizes!)
Municipalities
With multiple metering points participating:
Participants in GEA
Participants in EEG
What is the mission of the Energy Community AUSTRIA (BEG) of the FAMILY OF POWER cooperative?
To create a unique and fair Austrian energy market for all participants. 100% green electricity from photovoltaic, hydro, and wind power plants is supplied directly to our consumers by our regional producers at non-profit prices. Profit generation is not the primary focus.
How is the BEG organized?
Our Energy Community AUSTRIA (BEG) is organized as an independent area of activity (sector) within our eco-social cooperative FAMILY OF POWER. (like our areas of activity / sectors e-carsharing, POWER TAXI, etc.)
The Sector Council is the governing body, and the Sector Assembly is the gathering of all participants. The rules of procedure ensure professional and cooperative operations.
What is the legal and organizational basis of our BEG?
The rules of procedure of the Energy Community AUSTRIA (BEG) sector regulate the legal and organizational structure of the BEG within the framework of the provisions of the founding document and statutes of FAMILY OF POWER SCE mbH.
How can I start participating in the BEG with my consumption metering point / consumption facility?
Download, fill out, print, and sign the BEG form “ENERGY AND POWER SUPPLY AGREEMENT” and send to buergerenergie@familyofpower.at
How can I start participating in the BEG with my PV feed-in metering point / PV generation facility?
Download, fill out, print, and sign the BEG form
“AGREEMENT on the EXISTENCE and USE of the ENERGY GENERATION FACILITY” and send to buergerenergie@familyofpower.at
How is the energy available in the BEG distributed?
For the purpose of energy law, allocation, and billing treatment of energy consumption in connection with the BEG's energy generation facilities, a calculated allocation of a dynamic share of the generated energy to the respective consumption facilities of the participating grid users has been agreed upon with the grid operators.
Am I, as a BEG participant, also a member of the FAMILY OF POWER cooperative?
Yes! Every BEG participant becomes a member of the FAMILY OF POWER cooperative. (in accordance with § 16b Para. 2 ElWOG)
PRIVATE INDIVIDUALS pay a one-time fee of € 24 (€ 12 for a PRIVATE business share + € 12 activation fee)
BUSINESSES pay a one-time fee of € 132 (€ 120 for a BUSINESS business share + € 12 activation fee)
Upon withdrawal from FAMILY OF POWER, membership is terminated, establishing the right to repayment of the business credit or business share: € 12 for PRIVATE INDIVIDUALS, and € 120 for BUSINESSES.
There are no ongoing membership fees.
There are no ongoing metering point fees.
What is my liability / risk?
Every BEG participant, as a member of the FAMILY OF POWER cooperative, is liable only for the simple value of their business share(s).
Do my existing electricity contracts change?
No! – All existing electricity contracts (feed-in or supply contracts) remain unchanged.
During times when the ENERGY COMMUNITY does not receive/supply electricity, I will continue to supply/receive surplus/residual electricity through my existing electricity contracts as usual.
Is a Smart Meter already installed?
If the participant has confirmed the additional agreement in the network operator service portal and a Smart Meter is already installed, then the meter readings will be transmitted to the ENERGY COMMUNITY from the following day.
If no Smart Meter is yet installed, after registering with the ENERGY COMMUNITY, the network operator will install the Smart Meter, establish stable communication, and activate the quarter-hourly readings.
When will I receive my Credit Note ( E ) / Invoice ( B )?
The Credit Notes ( E ) / Invoices ( B ) will be automatically sent via email between the 21st and 30th calendar day of the second following month.
How do I pay the invoice for the electricity I receive from the ENERGY COMMUNITY?
Payment for my electricity consumption from the ENERGY COMMUNITY is made automatically 1 to 5 calendar days after receiving the invoice, through direct debit by the ENERGY COMMUNITY using the SEPA direct debit mandate I provided.
How do I receive the credit note for the electricity I supply to the ENERGY COMMUNITY?
The transfer for my electricity supplies to the ENERGY COMMUNITY is made automatically 6 to 10 calendar days after receiving the credit note, to the account I specified.
How do I terminate my participation in the ENERGY COMMUNITY with my consumption metering point(s)?
Any participant with one or more consumption metering points can terminate their participation with a notice period of 4 weeks, effective at the end of the month.
How do I terminate my participation in the ENERGY COMMUNITY with my feed-in metering point?
Any participant with a feed-in metering point can terminate their participation after the 1-year fixed term has expired, with a notice period of 8 weeks, effective at the end of the month.
How do I book my desired vehicle?
How do I book my desired vehicle?
I cannot return my vehicle to its designated parking spot on time, what should I do?
Extend your booking online. You can do this at any time during your trip. Please consider other e-carsharing users who might be checking the calendar and wish to book the vehicle spontaneously, and try to plan as accurately as possible. By booking, you commit to returning the vehicle to its designated parking spot within the booked period. Failure to do so, or not extending your booking, can result in penalties, including the suspension of your account. If you are unable to extend your booking or forget to do so, please inform us as quickly as possible via email or phone to avoid penalty fees. Always remember that someone else might have booked the vehicle after you and needs it urgently. You expect to find the vehicle on time, preferably fully charged, at the parking spot, so please do the same for others and stick to your booked time slot.
How do I use my booking correctly?
How do I use my card correctly?
How can I use my own card to unlock and lock the vehicle?
Upon new registration, you will receive an RFID card for e-carsharing use. You can always use this card. Additionally, in your profile, you will find a link with step-by-step instructions on how to activate your own RFID card (e.g., ATM card or university ID card) for e-carsharing. All you need is a smartphone with an internet connection to access your profile on the go.
How can I use my own card to unlock and lock the vehicle?
Upon new registration, you will receive an RFID card for e-carsharing use. You can always use this card. Additionally, in your profile, you will find a link with step-by-step instructions on how to activate your own RFID card (e.g., ATM card or university ID card) for e-carsharing. All you need is a smartphone with an internet connection to access your profile on the go.
How can I use my own card to unlock and lock the vehicle?
How can I use my own card to unlock and lock the vehicle?
What is WeizBike?
WeizBike is a bicycle and e-bike sharing system provided by the municipality of Weiz. It is available to both locals and tourists in Weiz and St. Ruprecht an der Raab.
Can I use WeizBike with my FAMILY OF POWER account?
No, unfortunately, that is not possible. The city of Weiz operates the WeizBike system through its own booking platform, which is provided by FAMILY OF POWER but requires a separate registration. To rent a bicycle, you need to create your own WeizBike account.
How many bicycles are there and where are the stations located?
Over 120 bicycles are available, including around 70 e-bikes. These are distributed across approximately 15–16 stations in Weiz and St. Ruprecht/Raab.
Which bicycles are available?
Both classic city bikes and modern e-bikes are available. You can check the battery status of the e-bikes in advance using the WeizBike app.
How does it work?
To the App
Register with your email, password, and a valid ID (passport, driver's license, or identity card).
Create profiles – up to four users per account are possible (ideal for families).
Select a bicycle and, if needed, reserve it up to 30 minutes in advance.
Borrow, ride, and return it to any WeizBike station.
What does usage cost?
The first hour per ride is free.
Up to 3 hours per day are free.
Each additional hour costs €1.
Can I reserve a bicycle?
Yes, you can reserve a bicycle up to 30 minutes in advance using the app.
Who can use WeizBike?
Both residents and visitors can use the service. An account can include up to four profiles – ideal for families.
What do I need for registration?
A valid ID (e.g., passport, driver's license, or national ID card)
An email address and a password
Optional: create additional user profiles (max. 4 in total)
What happens if an e-bike's battery is empty?
In the app, you can see the current battery level of each e-bike and choose one with enough battery.
Where can I return the bike?
Returns are only possible at official WeizBike stations within the service network (Weiz & St. Ruprecht/Raab).
Who operates WeizBike?
The system is operated by the municipality of Weiz and supported as part of a regional mobility project.
Where can I get help or more information?
- Phone: 03172 2319-0
- Email: stadtgemeinde@weiz.at
- www.weiz.at/WeizBike
Taxi Service
How can I book the POWER TAXI?
Simply dial 0699 1612 0015. Our friendly taxi service will pick you up. The taxi will bring you to your desired destination on time.
When will the POWER TAXI be available for me?
- Mon – Wed: 6:30 AM - 7:00 PM
- Thu – Fri: 6:30 AM – 2:00 AM
- Sat: 8:00 AM – 2:00 AM
- Sun & Public Holidays: 8:00 AM – 7:00 PM
What is the maximum number of passengers?
Up to 8 people can be transported simultaneously in our Mercedes Vito vans.
How can I use my own card to unlock and lock the vehicle?
After registering, you set your password, which allows you to log in to the website at any time. Once logged in, you will see your unlocked vehicles directly on the homepage. Click on your desired vehicle to access the booking calendar. There, you can see when you and others have already booked the selected vehicle.
How much does a ride with POWER TAXI cost?
We will transport you from A to B at the current valid taxi fare.
Patient Transport
How do I book patient transport?
Call 0699 1612 0016. We will collect all necessary details for your requested transport and ensure you arrive safely at your appointment.
What do I need for the transport service?
You will need the Medical Transport Request form, which is usually issued by your family doctor.
Can I bring an accompanying person?
Yes, your accompanying person can travel free of charge.
My treatment is taking longer; will the driver wait?
The driver will wait until your treatment is completed and then safely take you back home.
I need regular journeys; is this possible?
Please inform us of your appointments as early as possible to secure your journey. We make every effort to accommodate and complete all requested trips.
In which regions is the On-Demand Public Transport available?
POWER TAXI operates the following micro public transport services:
Lungau: Nightline Lungau 2.0 (partner of the Lungau Regional Development Association)
Southern Carinthia: Postbus Shuttle (partner of Postbus)
Millstätter See-Bad Kleinkirchheim-Nockberge: On-Demand Public Transport Nockmobil (partner of Nockmobil)
What is On-Demand Public Transport?
On-Demand Public Transport is a flexible addition to regular public transport. Within a defined area and timeframe, minibuses or cars operate without a fixed schedule, traveling between designated stops as needed. These stops are typically close together (about every 300 meters), ensuring easy access. Trips are booked individually, usually through an app or by phone.
Nightline Lungau 2.0
Is the Nightline Lungau 2.0 a taxi?
No. The Nightline 2.0 is the first attempt at a Micro Public Transport service in Lungau. These are small-scale, demand-oriented, and flexible transport services for people in rural areas. They provide
- a feeder function to public transport,
- a supply function to ensure basic public services, and
- an optimization function for the economic efficiency of public transport.
Info: Definition & Function
How do I book the Nightline Lungau 2.0?
Download the “Salzburg Verkehr Shuttle” app
Register and log in
Enter your start and destination stops, date, and time, then book your ride directly in the app.
Payment is possible either in the app or later in the shuttle.
Can I book a round trip at the same time?
Yes! With the app, you can book your outward and return journeys at the same time. To do this, simply press “Return Journey” in the app. You can then book both rides consecutively.
Caution: if your return journey is scheduled after midnight (0:00), you must also advance the date by one day. Otherwise, the app cannot offer you a ride!
The following video tutorial explains this in detail:
Where does the shuttle bus stop?
The shuttle bus stops at all official public transport bus stops. You can also find the stops on the interactive map at maps.lungau.at!
Can rides be cancelled?
Yes! Rides can be cancelled for free in the app up to 30 minutes before the scheduled departure. Simply click the "3 dots" in your booked rides and then confirm the cancellation. The following video shows you this in detail.
IMPORTANT: If you are unable to take your booked ride, please make sure to cancel it. Otherwise, seats will be reserved unnecessarily, other users won't be able to book a ride, and the taxi will be occupied for no reason! This is not fair to other users or the drivers!
I missed the vehicle for some reason – what now?
If you cannot take your booked ride, we kindly ask you to cancel it free of charge as early as possible! This is possible up to 30 minutes before the scheduled departure!
Why is this so important? Your booked ride reserves the vehicle, potentially preventing other customers from booking a ride! If not cancelled, the booked vehicle must still make your trip – which is an unnecessary effort and not ideal for anyone.
If you fail to show up for a booked ride three times (3x!), we will unfortunately have to suspend your access to Nightline 2.0 for a certain period! We don't want that, and neither do you.
You can contact the drivers at 0664 2404 040 if you have any problems or similar issues! Please use this option!
How is payment made?
A ride with Nightline 2.0 costs €3 per person per trip. Payment is made in cash directly to the driver at the start of the ride. Card payment is not possible!
ATTENTION: A fare adjustment will take place on January 3, 2025. A ride with Nightline will then cost €5 per person per trip!
Are there any other costs?
No. Downloading and using the app, booking, and cancelling are all free of charge!
Caution: If you book for, for example, 5 people, but only 3 take the ride, the fare of €3 per person (totaling €15) must still be paid for all 5 people.
Vehicle contamination:
- A charge of €24 will be applied for minor contamination.
- A charge of €54 will be applied for major contamination.
The app reports errors / is not working
It can happen, of course, that the app shows error messages or doesn't work. This can occur, for example, after a smartphone update. In such a case, simply uninstall and reinstall the app. Everything should then work correctly again.
We also welcome your feedback – ideally with screenshots! Please use the feedback form at the bottom of the page or send us an email directly to georg.macheiner@lungau.org.
Support Hotline: 0664 2404 0 40
Where can I get information material?
Printed information material is available at the Regional Office, Markt 89, 5570 Mauterndorf, and at the Lungau tourist information centers. Flyers are also available at the municipalities. For digital information material, please contact the Regional Office: georg.macheiner@lungau.org
Who are my contacts?
For questions about the app or in case of problems, please contact the Lungau Regional Office (0647 27740) or directly at georg.macheiner@lungau.org.
During Nightline 2.0 operating hours, the support hotline at 0664 2404 040 is also available to you!
We welcome all feedback, as it helps us to continuously develop and improve the system. Please also use the feedback form at the bottom of this page!
South Carinthia Postbus shuttle
What is the Südkärnten Postbus Shuttle?
Südkärnten Postbus Shuttle is Postbus's micro-public transport on-demand mobility solution. It serves as a supplement to the existing public transport (ÖV) system. Within a defined service area and timeframe, cars or minibuses are used. These operate on demand without a fixed timetable, traveling from stop to stop. All stops within the service area are closely spaced, approximately 300 meters apart, throughout the entire service region. Trips can be booked at any time as needed.
How do I book the Südkärnten Postbus Shuttle?
Download the 'Postbus Shuttle' app
Enter your start and destination, date, and time, and book your trip directly in the app.
Payment is possible either in the app or later in the shuttle.
What information is required when booking?
The necessary information includes your start and destination, desired departure or arrival time (ideal for bookings to the train station), and the number of people per seat category.
Ideally, the start and destination stops (name or number) should be provided. Providing the start and destination addresses is also possible. In this case, the walking distance to the boarding stop will also be provided.
What seat categories are available?
For Postbus Shuttle Südkärnten bookings, you can choose between different seat categories:
- Standard ticket
- Seat with an existing network ticket (day, week, month, annual ticket, JUGEND.mobil.Ticket for pupils / apprentices, semester ticket for students, leisure ticket)
- Seat with an existing KlimatTicket (Kärnten Ticket, KlimaTicket Österreich)
- Seat with an existing senior ticket (VORTEILSCARD Senior, ÖSTERREICH CARD Senior ÖBB)
- Discounted seat (children up to 15 years, persons with reduced mobility: Austrian disability pass showing a degree of disability of at least 70%, legally blind persons with an Austrian disability pass marked "BLIND", severely war-disabled persons with a pass from the Federal Social Office)
- Child under 6 years [free of charge]
- Wheelchair with an existing public transport ticket (day, week, month, or annual pass; JUGEND.mobil.Ticket for pupils/apprentices; semester ticket for students; leisure ticket) or with an existing KlimaTicket (Kärnten Ticket, KlimaTicket Austria)
- Wheelchair with an existing senior ticket (VORTEILSCARD Senior, ÖSTERREICHRCARD Senior ÖBB)
- Discounted wheelchair (children up to 15 years, persons with reduced mobility: Austrian disability pass showing a degree of disability of at least 70%, legally blind persons with an Austrian disability pass marked "BLIND", severely war-disabled persons with a pass from the Federal Social Office)
- Wheelchair for child under 6 years [free of charge]
Note: Please note that exactly one seat category must be selected per person!
How old do you have to be to travel on the Postbus Shuttle without an accompanying person?
Children under 6 years old may only travel with an accompanying person (at least 14 years old).
Note: By law, a child seat is not required in a taxi, but it is recommended.
When can the Postbus Shuttle be booked?
Postbus Shuttle trips can be booked anytime for journeys within the operating hours. Availability depends on the actual vehicle capacity.
Trips can be booked up to 30 days in advance, and timely booking is recommended.
Are group rides possible?
Yes, they are possible depending on the number of seats that can be booked.
Can I travel from address to address?
No, journeys are possible from stop to stop. These stops are chosen so that the nearest one is within walking distance.
When does the Postbus Shuttle Southern Carinthia operate?
Trips are only available within operating hours. The first trip is arranged taking into account the travel time to your designated starting stop.
Standard Operating Hours:
- Monday to Friday – 05:00 to 21:00
- Saturday, Sunday & Public Holidays – 08:00 to 18:00
Summer Schedule: May 15th to September 14th:
- Monday to Thursday – 05:00 to 23:00
- Friday – 05:00 to 02:00
- Saturday – 08:00 to 02:00
- Sundays & Public Holidays – 08:00 to 23:00
When do I need to be at the starting stop?
A 5-minute time window will be provided during the booking process. For app bookings, the exact departure time of the Postbus Shuttle will be sent via message well in advance of your trip.
Note: Additional bookings made later may slightly shift departure or arrival times.
Is it mandatory to get on and off at designated stops?
Boarding and alighting are only permitted at designated Postbus Shuttle stops. If safe boarding or alighting is not possible at a designated stop, the vehicle is authorized to stop at the nearest safe alternative.
Does the Postbus Shuttle wait briefly for passengers to run errands (e.g., at a pharmacy or tobacco shop)?
No, a separate booking is required for each direction of travel. It is possible to book the return journey at the same time as the outbound journey.
How can I cancel a trip?
Trips can be cancelled free of charge via the Postbus Shuttle app or by phone up to 30 minutes before departure (for shuttle interface partners).
How much does it cost to transport items?
Items that fit into a standard car trunk (e.g., scooters, strollers) can be brought along. The transport of these items is free of charge.
Are animals allowed on board?
No, animals are not permitted. Assistance dogs are an exception.
How much does a ride cost per person?
Fares are based on the Carinthian Transport Association's rates. Additionally, a comfort surcharge of €2 per person per trip applies. Children under 6 years are exempt from this surcharge. For detailed fare information, please refer to the Carinthian Transport Association's fare system at kaerntner-linien.at.
How can Postbus Shuttle rides be paid for?
Payment is possible directly in the vehicle with cash, or cashless (credit card, debit card) via the Postbus Shuttle app.
Is the KlimaTicket accepted?
Yes, both the regional Kärnten Ticket and the KlimaTicket Austria are accepted for Postbus Shuttle rides. Your ticket will be applied directly during the booking process when you select the correct seat category, and the fare will be calculated automatically. Please show your KlimaTicket to the driver when boarding the vehicle.
Are there special discounts for seniors, children, apprentices, students, etc.?
Yes, children under 6 years travel free of charge. Additionally, there are specific seat categories: 'Senior Ticket' (for VORTEILSCARD Senior, ÖSTERREICHRCARD Senior ÖBB holders) and 'Discounted Fare' (for children up to 15 years, persons with reduced mobility holding an Austrian disability pass showing a degree of disability of at least 70%, legally blind persons with an Austrian disability pass marked "BLIND", and severely war-disabled persons with a pass from the Federal Social Office). Students, pupils, and apprentices with an existing public transport ticket (JUGEND.mobil.Ticket for pupils/apprentices, semester ticket for students, leisure ticket) also only pay the €2 comfort surcharge.
How much does a ride cost with a valid KlimaTicket?
When traveling with a valid regional Kärnten Ticket or KlimaTicket Österreich, only a comfort surcharge of € 2,- applies.
Note: Please be aware that only one seat category can be selected per person!
Which other period tickets are accepted?
Passengers holding a valid period ticket from the Kärntner Verkehrsverbund (such as day, weekly, monthly, or annual tickets, JUGEND.mobil.Ticket for students/apprentices, or semester tickets for university students) only pay a comfort surcharge of € 2,- for their journey with the Postbus Shuttle.
How much does a trip cost with a valid public transport season ticket?
For trips with a valid Kärntner Verkehrsverbund season ticket (day ticket), only a comfort surcharge of €2.00 is to be paid. Note: Please be aware that exactly one seat category must be selected per person.
In which municipalities does the South Carinthia Postbus Shuttle operate?
All stops can be viewed using the Postbus Shuttle app. A digital map of the stops is available via the following link: Postbus Shuttle Südkärnten – Google Maps
In which municipalities does the South Carinthia Postbus Shuttle operate?
All stops can be viewed using the Postbus Shuttle app. A digital map of the stops is available via the following link: Postbus Shuttle Südkärnten – Google Maps
Nockmobil Micro-Public Transport
What is the Nockmobil micro-transit service?
Nockmobil Micro-Public Transport is Postbus's on-demand micro-public transport solution. The Postbus Shuttle complements the existing public transport (PT) system. Within a defined service area and timeframe, cars or minibuses are used. These operate on demand, without a fixed schedule, traveling from stop to stop. All stops within the service area are closely spaced, approximately 300 meters apart, throughout the entire area. Trips can be booked anytime as needed.
How do I book the Nockmobil micro-transit service?
Südkärnten Postbus Shuttle is Postbus's micro-public transport on-demand mobility solution. It serves as a supplement to the existing public transport (ÖV) system. Within a defined service area and timeframe, cars or minibuses are used. These operate on demand without a fixed timetable, traveling from stop to stop. All stops within the service area are closely spaced, approximately 300 meters apart, throughout the entire service region. Trips can be booked at any time as needed.
What information is required when booking?
The necessary information includes your start and destination, desired departure or arrival time (ideal for bookings to the train station), and the number of people per seat category.
Ideally, the start and destination stops (name or number) should be provided. Providing the start and destination addresses is also possible. In this case, the walking distance to the boarding stop will also be provided.
What seat categories are available?
For Nockmobil Micro-Public Transport bookings, you can choose between different seat categories:
- Standard ticket
- Child under 6 years [free]
- Dog [Full price | max. 2 per booking]
Note: Please note that exactly one seat category must be selected per person!
How old do you have to be to travel on the Postbus Shuttle without an accompanying person?
Children under 6 years old may only travel with an accompanying person (at least 14 years old).
Note: By law, a child seat is not required in a taxi, but it is recommended.
When can the Nockmobil micro-transit service be booked?
Postbus Shuttle trips can be booked anytime for journeys within the operating hours. Availability depends on the actual vehicle capacity.
Trips can be booked up to 30 days in advance, and timely booking is recommended.
Are group rides possible?
Yes, they are possible depending on the number of seats that can be booked.
Can I travel from address to address?
When is the Nockmobil micro-transit service in operation?
- Monday to Sunday – 08:00 to 20:00
When do I need to be at the starting stop?
Is it mandatory to get on and off at designated stops?
Boarding and alighting are only possible at designated Nockmobil stops. If safe boarding or alighting is not possible, the vehicle is authorized to stop at the nearest safe point for passengers to get on or off.
Does the Nockmobil micro-transit service make brief stops to run errands (e.g., at a pharmacy or tobacco shop)?
No, a separate booking is required for each direction of travel. It is possible to book the return journey at the same time as the outbound journey.
How can I cancel a trip?
Trips can be cancelled free of charge via the Postbus Shuttle app or by phone up to 30 minutes before departure (for shuttle interface partners).
How much does it cost to transport items?
Items that fit into a standard car trunk (e.g., scooters, strollers) can be brought along. The transport of these items is free of charge.
Are animals allowed on board?
No, animals are not permitted. Assistance dogs are an exception.
How much does a ride cost per person?
Guests with a Sonnenschein Card, Millstätter See Inclusive Card, or Nockcard pay €3.00 for a Nockmobil trip. The card must be specified during booking for each trip and presented when boarding.
How can Postbus Shuttle rides be paid for?
Payment is possible directly in the vehicle with cash, or cashless (credit card, debit card) via the Postbus Shuttle app.
Is the KlimaTicket accepted?
Yes, both the regional Kärnten Ticket and the KlimaTicket Austria are accepted for Postbus Shuttle rides. Your ticket will be applied directly during the booking process when you select the correct seat category, and the fare will be calculated automatically. Please show your KlimaTicket to the driver when boarding the vehicle.
Are there special discounts for seniors, children, apprentices, students, etc.?
Yes, children under 6 years travel free of charge. Additionally, there are specific seat categories: 'Senior Ticket' (for VORTEILSCARD Senior, ÖSTERREICHRCARD Senior ÖBB holders) and 'Discounted Fare' (for children up to 15 years, persons with reduced mobility holding an Austrian disability pass showing a degree of disability of at least 70%, legally blind persons with an Austrian disability pass marked "BLIND", and severely war-disabled persons with a pass from the Federal Social Office). Students, pupils, and apprentices with an existing public transport ticket (JUGEND.mobil.Ticket for pupils/apprentices, semester ticket for students, leisure ticket) also only pay the €2 comfort surcharge.
How much does a ride cost with a valid KlimaTicket?
When traveling with a valid regional Kärnten Ticket or KlimaTicket Österreich, only a comfort surcharge of € 2,- applies.
Note: Please be aware that only one seat category can be selected per person!
Which other period tickets are accepted?
Passengers holding a valid period ticket from the Kärntner Verkehrsverbund (such as day, weekly, monthly, or annual tickets, JUGEND.mobil.Ticket for students/apprentices, or semester tickets for university students) only pay a comfort surcharge of € 2,- for their journey with the Postbus Shuttle.
How much does a trip cost with a valid public transport season ticket?
For trips with a valid Kärntner Verkehrsverbund season ticket (day ticket), only a comfort surcharge of €2.00 is to be paid. Note: Please be aware that exactly one seat category must be selected per person.
In which municipalities does the South Carinthia Postbus Shuttle operate?
All stops can be viewed using the Postbus Shuttle app. A digital map of the stops is available via the following link: Postbus Shuttle Südkärnten – Google Maps
In which municipalities does the South Carinthia Postbus Shuttle operate?
All stops can be viewed using the Postbus Shuttle app. A digital map of the stops is available via the following link: Postbus Shuttle Südkärnten – Google Maps
Couldn’t find the answer you were looking for?
We are happy to help you in person.
FAMILY OF POWER
Monday–Friday, 9:00 a.m. – 5:00 p.m.
T: +43 463 20355
M: +43 699 1612 0010
Energy Community
Monday–Friday, 9:00 a.m. – 5:00 p.m.
M: +43 699 1612 0030
Car Sharing
Emergency Hotline 24/7
M: +43 699 1612 0010
POWER TAXI
Murau, Lungau, Klagenfurt
M: +43 699 1612 0015
Patient Transport
M:+43 699 1612 0016